GenTeam - Frequently Asked Questions

• Quick guides with illustrations
• Registration and login
• General tips
• Searching for places and parishes
• Searching for persons

• How do I use GenTeam’s Gazetteer?
• How do I search for persons on GenTeam?
• What do the search options “Is”, “Starts with” and “Contain” mean?
  
  

1. In your browser, open www.genteam.eu.
2. In the left part of GenTeam, click Create an account.
3. Fill in the fields of the form that is displayed.
4. Once you have filled in all mandatory fields, click Register at the bottom of the form.
5. To ensure that your mail address is not used without authorisation, you will be sent an email to the mail address specified in step 3.
   Click on the activation link in this mail to confirm your registration.
6. Your registration will then be activated by an administrator. When this has been done, you will be informed by email to the mail address specified in step 3.
   For organisational reasons, the activation may take up to 24 hours. If you have not received a reply by then, please check your spam folder.

• Please make a note of your user name as well as of your password.
• If you want to use special characters in your password, it is recommended to choose one of these: ! & # § $ _.
  Using other special characters is possible but may lead to problems in rare cases.

• You have entered your password in the field Username and your user name in the field Password.
  Enter the user name and the password in the correct fields.
• You have forgotten your user name.
  Please check the email you have received to confirm your registration. It indicates your user name.
  Alternatively, click Forgot your username? in the left part of GenTeam and enter the email address which you have used to register in the form displayed on the right. Next, click Submit.
  You will then receive an email with your user name.
• You have forgotten your password.
  In the left part of GenTeam, click Forgot your password? and enter the email address which you have used to register in the form displayed on the right. You will receive an email with a verification code.
  Click the link in this email. In the form now displayed, enter your user name and the verification code as given in the email.
  Finally, define a new password.

• Gazetteer: The countries included as well as what kind of information you will find for each place
• Indices of church records (Vienna: baptisms, marriages, burials; outside of Vienna: Catholic, Protestant, Jewish): List of the parishes/Kultusgemeinden, type of record, years covered
• Medical doctors from Vienna: Type of documents contained in the database, years covered

1. In the tree structure on the left, click the main entry to which the database belongs.
2. Next, click on the respective sub entry.
3. The database is now displayed in the right part of GenTeam.
   In the upper right corner, click the Help/Info button.

1. On the GenTeam menu displayed on the left, click Gazetteer.
2. The search fields of the database are now displayed in the right part of GenTeam.
3. From the Search Term dropdown list, choose one of the following options:
   "Contains" finds all records that contain the sequence of letters you have entered.
   "Is" finds all records that exactly match the sequence of letters you have entered.
   "Starts with" finds all records that start with the sequence of letters you have entered.
   For details on the search term options, click here.
4. In the Place field, enter the name of the place you are looking for or enter parts of the name.
   As soon as you have entered at least three letters, GenTeam shows all places that contain this sequence of letters.
   For details on the automatic completion of your search term, click here.
   GenTeam does not support the use of wildcard characters (*, ?).
5. To limit the results of your search, from the Crown Land dropdown list, choose the crown land of the former Habsburg monarchy to which the place you are looking for belonged.
6. Click the Search button.
7. All places that correspond to your search parameters are presented in the list of hits.
   If the list of hits has more than one page, use the Start, Previous, Next or End buttons in the lower part of the screen to search through the list. Alternatively, click a page number.
8. Once you have found the desired place in the list of hits, click the symbol that is shown in the Details column.
9. A separate view is now displayed with information on the current and former names of the place, the crown land it belonged to as well as the parish affiliation with the year in which church registers begin and the respective archive.
   To access the respective archive, click the link.

1. In the tree structure on the left, click the main entry to which the database belongs.
2. Next, click on the respective sub entry.
3. The database is now displayed in the right part of GenTeam.
   In the upper right corner, click the Help/Info button.

• Vienna: Databases concerning Vienna, e.g. Roman Catholic Baptisms, Jewish Community, Medical Doctors from Vienna, etc.
• Regional Austria / Germany / Slovakia / Slovenia / Czech Republic: Different databases that only concern the country mentioned, e.g. Lower Austria: House Owners in 1817 in "Regional Austria", Bistum Passau in "Regional Germany", Lahnenregister Moravia in "Regional Czech Republic", etc.

• Indices: Roman Catholic, Protestant, Jewish and seigniorial indices from various crown lands
• Obituaries: Obituaries from various newspapers, in memoriam cards, Jewish headstones, all from various crown lands
• Profession/Biography: Databases on various professions (skinners, doctors, mill owners), biographical databases (Wer einmal war - The Jewish Grand Bourgeoisie of Vienna 1800-1938; Biographical Lexicon Wurzbach)
• Lodges: Lodge members prior to 1938
• Military: Austro-Hungarian casualty lists of World War I
• Nobility: Databases on nobility

1. In the tree structure in the left part of GenTeam, click on the respective first-level entry.
   All databases belonging to this level are displayed.
2. Click on the respective sub entry.
   The database is now displayed in the right part of GenTeam.
   Depending on the database, different search fields are available.
3. For detailed information on the content of the database, in the upper right corner, click Help/Info.
4. From the Search Term dropdown list, choose one of the following options:
   ”Contains" finds all records that contain the sequence of letters you have entered.
   ”Is" finds all records that exactly match the sequence of letters you have entered.
   ”Starts with" finds all records that start with the sequence of letters you have entered.
   For details on the search term options, click here.
5. In the Last Name and optionally the First Name fields, enter the name you are looking for.
   As soon as you have entered at least three letters, GenTeam shows all names that contain this sequence of letters.
   For details on the automatic completion of your search term, click here.
   GenTeam does not support the use of wildcard characters (*, ?).
6. Click the Search button.
7. All persons of this database that correspond to your search parameters are presented in the list of hits.
   If the list of hits has more than one page, use the Start, Previous, Next or End buttons in the lower part of the screen to search through the list. Alternatively, click a page number.
8. Once you have found the desired person in the list of hits, click the symbol that is shown in the Details column.
9. A separate view is now displayed with additional information on this hit.
   Note: Details are not available for all records.